SHIPPING POLICY
SHIPPING OPTIONS
Expedited: 2-3 business days.
Subscription Boxes usually take 2-5 business days to be delivered. If you have not received your Sample Box by the 7th business day please contact us.
TRACKING
You'll receive an email with tracking details once your order ships.
ADDRESS ACCURACY
Ensure your shipping address is correct. We aren't responsible for delivery to incorrect addresses.
SHIPPING RESTRICTIONS
We cannot ship to the following states: Alabama, Arkansas, Indiana, Rhode Island, Vermont, and Wisconsin. Additionally, certain cities and counties are restricted, including San Diego, CA; Denver, CO; Sarasota County, FL; Jerseyville, IL; Union County, MS; and Franklin, NH. Please ensure compliance with local laws before ordering.
INTERNATIONAL SHIPPING
Currently, we do not offer international shipping.
SUPPORT
For questions, contact our customer support team.
RETURN & EXCHANGE POLICY
Here at Kratom Sampler, we understand that sometimes circumstances change, and we want to make sure you are completely satisfied with your purchase. Our return and exchange policy is designed to provide you with peace of mind, knowing that you can easily initiate returns or exchanges if needed. We prioritize your satisfaction and are dedicated to resolving any issues effectively.
If you have any queries or need assistance regarding our return and exchange policy, please don't hesitate to contact us.